LINDEN, N.J.--()--Integrated Media Management® (IMM), a document output management and automation technology provider, announced that more than 40 credit unions have selected its integrated Teller Item Capture (TIC) solution. As the financial industry moves away from paper-based processes, credit unions of all sizes are leveraging IMM’s innovative technology and seamless integration with their core systems.
“Transactions completed with Teller Item Capture use the data captured from checks received to generate an electronic cash letter to virtually any endpoint, keeping the entire process paperless”
“IMM’s solution was the right choice for CFE since the technology was easily integrated with our core systems,” said Kevin Dougherty, SVP of information services, CFE Federal Credit Union. “This compatibility enables check scanning at the time of presentment, decreasing back-office processes and allowing our tellers to balance continuously throughout the day. Items are instantly archived, cutting down on future document retrieval efforts. The solution reduces wait time for our members and provides our staff with more opportunities to build relationships and cross-sell additional services.”
IMM’s Teller Item Capture provides significant benefits to CFE FCU and its 116,000 members. This technology investment eliminates the need for the teller to manually enter the check data into the core processor, reducing keystrokes and errors. Additionally, the checks are encrypted and appended to the receipt transaction and a 128-bit encrypted indexed PDF is created for storage. The credit union wanted to invest in technology that would allow it to streamline operations, combat check fraud and improve the environment by eliminating paper. Since installation CFE FCU has completed more than 905,000 transactions.
“Transactions completed with Teller Item Capture use the data captured from checks received to generate an electronic cash letter to virtually any endpoint, keeping the entire process paperless,” Chuck Klein, CEO at IMM, added. “We are very pleased with the positive response we have received about this integrated solution. We anticipate more growth as credit unions continue to find value in investing in products that provide greater efficiency, increased productivity and reduce paper.”
About Integrated Media Management
Integrated Media Management (IMM)® specializes in document output management and automation technology and is based in Linden, N.J. IMM’s products are in place at more than 600 financial institutions nationwide and they are currently partnered and interfaced with more than 20 processors and all the major compliance vendors. Contact Integrated Media Management at www.immonline.com.
About CFE Federal Credit Union
CFE Federal Credit Union was founded in 1937 and currently serves 116,000 members. As of July 31, 2010, CFE had total assets of over $1.182 billion and deposits of over $960 billion. Membership eligibility includes anyone who lives, works, attends school, volunteers or worships in the Orange, Osceola, Lake or Seminole Counties of Florida. Businesses and other legal entities may join as well. The credit union serves its members at 16 full service branches, three high school branches, 40 ATM locations and through 24-hour Internet access.

