Ci&T’s Lean Transformation Chronicled by Leading Independent Research Firm

KING OF PRUSSIA, Pa.--(BUSINESS WIRE)--Ci&T, a consulting and technology outsourcing services company, today announced that it has been featured in a full case study by Forrester Research, Inc., an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. The report, titled: “Case Study: Ci&T’s Path To Lean Methods,” details the application development provider’s transformation from a successful user of the Rational Unified Process (RUP), which the author himself helped to develop, to an adopter of Agile methodologies and, ultimately, a pioneer in the employment of Lean principles both internally and in the projects it delivers for global clients.

“These tools are never viewed as a quick fix, but are instead looked at as long-term approaches that can be embedded in our behavior and absorbed into our culture, enabling us to continually evolve. Our Lean transformation, as chronicled by Forrester, is a testament to this.”

Ci&T consistently challenges the “status quo” in software development practices to deliver the greatest levels of value and satisfaction to both its nearshore and domestic clients. By focusing on sound principles rather than “flavor of the month” methods or tools, Ci&T is a learning organization that can understand the value stream more clearly, eliminate waste and deliver what the client needs when they need it (the guiding principles of Lean). The Forrester report provides a detailed timeline of Ci&T’s transformation, and charts key takeaways companies can learn from when applying Ci&T’s principles to their own approaches.

“Ultimately, Ci&T’s Lean approach is twice as productive as its original approach based on the Rational Unified Process, producing higher-quality software and greater customer satisfaction,” writes the author. “Learning from its original failure [in adopting Agile], Ci&T built out a Lean culture coupled with an Agile delivery model that provides almost double the productivity as well as increases in both quality and customer satisfaction.”

In addition to Ci&T’s adoption of Lean principles for client projects, the report also discusses Ci&T’s application of a complete Lean approach to its internal organization, extending to functions such as Human Resources, Finance, Sales and Marketing.

“Internally, Ci&T concentrates on Lean principles to build a strong firm that focuses on people, process and measurement while supporting change,” writes the author. “Externally, rather than delivering project deliverables to a plan, Ci&T engages with clients using value management and frequent delivery to ensure customer success.”

Ci&T is also featured in another report titled “Agile Systems Integrators: Plausible or Paradoxical?” which examines the efforts of both large and midsize companies that have leveraged Agile methodologies in their technology initiatives.

“At Ci&T we constantly search for methods and tools that ultimately allow us to achieve our goals and deliver business agility to our clients,” said Leonardo Mattiazzi, vice president of international business for Ci&T. “These tools are never viewed as a quick fix, but are instead looked at as long-term approaches that can be embedded in our behavior and absorbed into our culture, enabling us to continually evolve. Our Lean transformation, as chronicled by Forrester, is a testament to this.”

Click here to learn more about Ci&T’s Lean approach to application development. Click here to download the Forrester reports outlining the company’s Lean transformation.

About Ci&T:

Ci&T delivers consulting, application outsourcing and digital marketing services in a unique way. Its “best-of-all-worlds” model combines the efficiency of offshore development with the convenience of a Western Hemisphere partner. Development centers in Brazil put creative marketing and technology expertise in near-local time zones, saving clients time and money and helping them to gain competitive advantages with a proven, real-time development partner. Ci&T specializes in customized application development, business intelligence, SAP consulting, digital marketing and Web 2.0 applications. Its clients include a diverse array of large and global Fortune 500 customers in the United States, Brazil and Europe. For more information, please visit www.ciandt.com.