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 ParTech, Inc.
August 24, 2010 07:30 AM Eastern Time 

New PAR EverServ QSR Software Goes Live at Carl’s Jr. and SIP Coffee House

Next Gen POS Software Exhibits Flexibility for Every Size QSR Operations – From Large Chains to Independent Operators

NEW HARTFORD, N.Y.--(BUSINESS WIRE)--ParTech, Inc. (PAR) today announced that its newly developed PAR EverServ™ QSR point-of-sale (POS) software has been successfully implemented at two significantly different quick service restaurant locations (franchised burger and independent coffee house). This demonstrates the flexibility and scalability of the solution. PAR launch partner S.L. Investments (CKE Franchisee) has implemented EverServ QSR in its Carl’s Jr. restaurant in Las Vegas, Nevada and plans to roll out the solution to 37 of its Carl’s Jr. restaurants by the end of 2010. SIP Coffee House, a single unit operator of a European style coffee house in San Antonio, Texas, has also successfully deployed the EverServ QSR solution.

“As an owner operator, it is great to have the same caliber POS system that large organizations have at a price point that is reasonable for independent operators. We are very impressed with how quickly we implemented the system and how easy it was to train our staff.”

“The new PAR EverServ QSR POS system has significantly improved our speed of service,” said Bill Thorson, Director of IT, S.L. Investments. “The conversational ordering feature allows us to process orders much more quickly, and the ease by which we can integrate external ordering capability gave us powerful access to new features like line busting. We are impressed with both the robust customer service features of EverServ QSR and the strength of its enterprise management capabilities.”

“The PAR POS system has dramatically improved the efficiency of our restaurant environment, resulting in an enhanced customer experience and improved control of our operation’s profitability,” said Lauren Stanley, Owner, SIP Coffee House. “As an owner operator, it is great to have the same caliber POS system that large organizations have at a price point that is reasonable for independent operators. We are very impressed with how quickly we implemented the system and how easy it was to train our staff.”

“Built from the ground up using innovative technologies and an enterprise approach, we designed EverServ QSR based on four core principles: adaptability, modularity, scalability and usability,” said Scott Langdoc, Chief Technology Officer, ParTech, Inc. “EverServ QSR is extremely flexible. Its SOA and enterprise approach make it a perfect fit for managing franchised and larger unit chains and independent operators. With a growing network of distribution and channel partners and a solution that is designed for any size operation, now even the smallest restaurant operators can access the same advanced capabilities that large chain restaurants have.”

Carl’s Jr. Solution Profile

The Carl’s Jr. POS solution features PAR EverServ QSR running on PAR EverServ 6000 terminals. The EverServ QSR application is integrated with two other PAR EverServ modules to provide a complete enterprise POS suite. The PAR EverServ™ Operations Manager module’s POS back office tools provide managers with the real-time operational information to make smarter decisions faster while better managing costs and meeting operational goals. PAR EverServ™ Operations Reporting is a Web-based enterprise reporting service that consolidates data from multiple restaurants to provide up-to-the-minute visibility of financials, sales analysis, marketing, inventory and workforce status. The system is also integrated with QSR Automations’ ConnectSmart® Kitchen software to maximize productivity, profitability and guest delight. S.L. Investments also tapped PAR to assist with the implementation and provide ongoing maintenance services for the Carl’s Jr. restaurants that are deploying EverServ QSR.

Carl’s Jr. in Las Vegas went live with the PAR EverServ QSR system on July 18, 2010 and the implementation took less than two months (from the planning process to go-live).

SIP Coffee House Solution Profile

The SIP Coffee house POS solution features PAR EverServ QSR running on two terminals: PAR EverServ 6000 and 6000 LP (low profile). The system is integrated with QSR Automations’ ConnectSmart Kitchen software to automate the order fulfillment process and eliminate the need to shout orders to the kitchen. PAR leveraged key channel partner Prism Data Systems to assist with the implementation and provide ongoing maintenance services for SIP Coffee House.

SIP Coffee House went live with the PAR EverServ QSR system on July 11, 2010 and the implementation took less than two months (from the planning process to go-live).

About PAR EverServ QSR

PAR has more than 30 years experience in the restaurant point-of-sale (POS) business and more than 15,000 QSR customers running its POS software. Leveraging its rich technology and industry expertise, PAR has totally redesigned its QSR software to meet the changing needs of restaurant operators and leverage the latest technologies. Built on a service-oriented architecture (SOA), PAR EverServ QSR is designed as an enterprise platform with an open architecture which makes it: simple to integrate, quick to configure, fast to implement, easy to support and highly available.

EverServ QSR is designed for any operation size – from a single unit operator to the largest organization and their franchisees. EverServ QSR features time-saving order taking functionality, including extensive modifier, combo and conversational ordering capabilities. With advanced suggestive selling tools and integrated marketing/order confirmation displays, QSR helps you generate incremental sales. Some of EverServ QSR’s many benefits include:

  • Increased Order Speed – With the industry’s best conversational ordering feature (order logic is based on the way guests speak), EverServ QSR enables users to increase order speed, shorten lines and reduce training times.
  • Improved Staff Efficiency – Designed with input from a human factors engineer (user interface expert) to minimize keystrokes, EverServ QSR helps reduce transaction times and speed service to customers.
  • Increased Sales – EverServ QSR’s powerful suggestive selling and up-selling rules engine makes it easy for staff to enter add-on sales and generate incremental sales.
  • Improved Decision Making – Management is equipped to make better decisions with advanced reporting and analysis offered by EverServ QSR’s comprehensive sales data.
  • Improved Reliability – With EverServ QSR’s fully redundant application and standalone capability, the system can continue to operate in a downtime scenario.

For more information about PAR EverServ QSR software or PAR dealers, please contact us at 800-533-2118 or pti_sales_marketing@partech.com.

About ParTech, Inc.

ParTech, Inc. (PAR), a wholly owned subsidiary of PAR Technology Corporation (NYSE: PTC), has built its more than three decades of success around delivering advanced point-of-sale and enterprise back-office solutions for restaurant operators worldwide. PAR has provided hardware, software and services to the world's largest restaurant chains and their franchisees for more than 30 years. The Company's extensive offerings are backed by PAR’s global service network and its Boundless Hospitality™ vision for enhancing restaurant operations in a new era of dining out. The Boundless Hospitality vision drives the development of game-changing solutions, and is supported by a partner ecosystem that accelerates innovation more quickly than possible for any single company working independently. The Company has more than 50,000 installations in 110 countries worldwide. In addition to solutions for the restaurant industry, PAR products are improving the customer experience in retail, including the cruise, hotel, casino and entertainment industries. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PTC. For more information visit the Company’s Web site at www.partech.com.

Contacts

ParTech, Inc.
Christopher R. Byrnes, 315-738-0600 ext. 226
cbyrnes@partech.com
www.partech.com

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