DUBLIN--()--Research and Markets (http://www.researchandmarkets.com/research/eccef4/uk_personal_loan_d) has announced the addition of the "UK Personal Loan Distribution 2009" report to their offering.
The intermediary channel has been hit hard by the recession as business has dried up in general. Lenders are looking to avoid taking on excessive risk by focusing on existing customers. The rise in the popularity of the internet has been tempered by a desire on the part of consumers for more face-to-face advice in a branch. Call centers also remain an important channel of arrangement.
Scope
- Sizes and forecasts the popularity of different distribution channels in terms of arrangement of secured and unsecured personal loans.
- Uses the proprietary Retail Banking Survey to gain more of an insight into consumers' behaviour regarding personal loan products.
- Analyses the results of The Intermediary Distribution Survey to understand intermediaries attitudes in the market.
Highlights of this title
Branches have seen a resurgence during the credit crunch for the arrangement of personal loans. For secured personal loans, more than one third of respondents went through the branch, whereas the intermediary channel, which has traditionally performed strongly was used by less than 10%.
The arrival of new entrants from outside the world of UK financial services could shake up the personal loans market. Entrants such as Tesco can bring their experience from running a successful retail operation to attract customers from the incumbent players.
The internet has encouraged innovation in the type of lending available. Peer-to-peer lending through websites such as lending karma and Zopa have become popular in the US but their success has not yet translated to the UK market. Nonetheless other websites such as Wonga are looking to differentiate themselves through the type of lending they offer.
Key reasons to purchase this title
- Provides lenders with an understanding of the dynamics of personal loan distribution and how it is likely to develop over the next few years.
- Uses proprietary surveys to provide insight into the behaviors and attitudes of consumers and intermediaries to the current the market conditions.
- Presents forecasts for the performance of different channels and the personal loans market as a whole, split into both secured and unsecured loans.
Key Topics Covered:
- Executive Summary
- The market for personal loans continued to decline in 2008 and 2009
- Total personal lending volumes declined significantly between 2004 and Q3 2009
- Overview of Personal Loan Distribution
- The market for personal loans continued to decline in 2008 and 2009
- Total personal lending volumes declined significantly between 2004 and Q3 2009
- Unsecured personal lending is expected to grow by 5.9% between 2009 and 2013
- Online aggregators have been impacted by the current market conditions
- Virgin Money's purchase of Church House Trust gave it a 'ready-made' banking license
- Barclays has been refurbishing and innovating in its branches
- HSBC's 'branch of the future' is looking to give consumers a taste of the short to medium term future of branch banking
- Santander's moves illustrate the value it places on a large branch network
- Banks and building societies appreciate the importance of bank networks despite the costs
- HSBC's Assisted Internet program aims to understand barriers to online activity
- Wonga allows customers access to a personal loan in as little as 15 minutes
- More intermediaries principally or solely offer secured personal loans
- Abbey and HBOS/Halifax are the most popular secured loan providers
- Abbey and HBOS/Halifax are also the most popular lenders for unsecured personal loan intermediaries
- The median number of loans arranged by intermediaries was significantly lower than in previous years
- The median broker lent 100,000 in loans
- Intermediaries tended to agree that the sub-prime sector had suffered due to fewer players
- The consensus among intermediaries is that their overall level of personal lending declined in 2009
- There is little optimism that individual brokers will increase their lending level in 2010
- Intermediaries tended to show the greatest levels of concern about commission and fees
- Intermediaries had some success maintaining their customer bases during 2009
- APPENDIX
- List of Tables
For more information visit http://www.researchandmarkets.com/research/eccef4/uk_personal_loan_d
Source: Datamonitor

