CapRock Announces New VSAT Services for North America Energy Market

HOUSTON--(BUSINESS WIRE)--CapRock Communications, a subsidiary of Harris Corporation and a global provider of satellite communications to remote and harsh environments, today announced its new turnkey VSAT services designed specifically for the U.S. land drilling and Gulf of Mexico (GOM) production platform markets. The new suite of off-the-shelf services delivers distinctive equipment, service and support with all-inclusive pricing plans to provide remote drilling sites and shallow-water production platforms with broadband Internet, voice connectivity, corporate networking and real-time data.

“CapRock has served clients with operations in the GOM for more than 29 years and today holds approximately 50 percent market share within the drilling segment, but has not specifically targeted the shallow water production market”

The land drilling service, marketed under the name FieldAccess™, solves customers’ requirements for quick VSAT orders, installations and rig moves by leveraging in-region field technicians. The service also enables predictable budgeting through flat rate service plans and unlimited contiguous U.S. long distance. FieldAccess’ service is backed by CapRock’s strong support capabilities, enabled by its self-owned and operated global infrastructure and four 24/7 Network Operations Centers (NOC) that provide support and service today to more than 2,000 customer sites.

“Customers choose CapRock based on our level of responsiveness and our ability to deliver the right solution when they need it,” said Ron Wagnon, CapRock Communications’ VP & general manager for North America. “With FieldAccess, land drilling clients will get the quick deployments they demand coupled with CapRock’s committed support.”

CapRock also announced today its new service developed uniquely for the shallow water production market that is available as part of CapRock’s full service portfolio of offshore energy solutions. Customers operating shallow-water production platforms now have access to voice and data communications that include CapRock’s reliable service and support.

“CapRock has served clients with operations in the GOM for more than 29 years and today holds approximately 50 percent market share within the drilling segment, but has not specifically targeted the shallow water production market,” said Keith Johnson, CapRock president of global energy services. “With our new service we will be able to further serve the production market and customers can now rely on us for all of their offshore communication needs. Our portfolio delivers solutions ranging from simple to complex requirements such as supporting a small crew onboard a manned platform just a few miles offshore or enabling multiple parties simultaneous data collaboration onboard a distant drilling rig.”

The new turnkey managed VSAT services include terminal selection, satellite bandwidth, support including 24/7 NOC access, and a set of optional products and features. FieldAccess for the U.S. land drilling market and the production platform service for the GOM are both available immediately. The expansion of the services internationally is currently in development.

These new services build on the success of CapRock’s existing managed VSAT services and DR-Series of pre-packaged disaster recovery solutions developed for the energy industry. Service will be provided by CapRock’s award-winning, self-owned and operated infrastructure which contributed to the company receiving the top teleport operator of the year rating in 2008 by the World Teleport Association.

About CapRock Communications

With nearly three decades of experience, CapRock Communications is a premier global satellite communications provider for the energy, maritime, government, engineering and construction and mining industries as well as for disaster recovery services. The Company utilizes the latest field-proven satellite technologies to deliver highly reliable managed communication services including broadband Internet, voice over IP, secure networking and real-time video to the world's harshest and most remote locations. CapRock delivers on its promise to be the market's reliability leader by leveraging "best of breed" partnerships, technical expertise and a robust global infrastructure that includes four self-owned and operated teleports and eleven regional support centers across North America, Central and South America, Europe, West Africa and Asia Pacific. More information about CapRock is available at www.caprock.com.

About Harris Corporation

Harris (NYSE:HRS) is an international communications and information technology company serving government and commercial markets in more than 150 countries. Headquartered in Melbourne, Florida, the company has approximately $5 billion of annual revenue and more than 15,000 employees — including nearly 7,000 engineers and scientists. Harris is dedicated to developing best-in-class assured communications® products, systems, and services. Additional information about Harris Corporation is available at www.harris.com.