New TimeTrade Workgroup Edition Helps Sales & Service Professionals Easily Connect with Prospects and Customers Through Online Appointment Scheduling

BOSTON & NEW YORK--(BUSINESS WIRE)--TimeTrade® Systems, Inc. (www.timetrade.com), the leader in customer-driven online appointment scheduling solutions, today announced the release of the TimeTrade Workgroup Edition™ which enables sales, marketing and service organizations to offer and instantly confirm appointments online. Built on TimeTrade’s Appointment CRM™ technology, the company’s new offering drives sales and increases customer satisfaction by delivering hassle-free appointment scheduling.

“It drives more sales calls and makes us look professional all at the same time. At least 8 out of 10 of our customers have scheduled with a rep using TimeTrade during the sales process. It’s a super product that has helped our business succeed in today’s competitive market.”

Using TimeTrade Workgroup Edition, customers and prospects can self-schedule appointments with the right sales and service professionals at a time of their own choosing by clicking on a link or button on a company website or in a personal or marketing email. Because TimeTrade Workgroup Edition is fully integrated with Microsoft Outlook and Google Calendars, availability is always up-to-date. The new Edition can also connect with the leading CRM application Salesforce.com, which logs meetings as activities in a Lead or Contact record.

“My entire sales team uses TimeTrade and our sales have gone up as a result. I’ve been able to show my CEO an exponential return for a reasonable investment we’ve had,” says Dick Orlando, EVP Sales and Marketing at Biscom, Inc (one of TimeTrade’s valued customers). “It drives more sales calls and makes us look professional all at the same time. At least 8 out of 10 of our customers have scheduled with a rep using TimeTrade during the sales process. It’s a super product that has helped our business succeed in today’s competitive market.”

“TimeTrade creates conversations essential to business growth and redefines the way they are scheduled and confirmed,” said Gary Ambrosino, EVP & COO of TimeTrade Systems. “Equipped with this new tool and other TimeTrade solutions, customer-facing teams immediately become more effective by spending less of their day getting in contact and more of their time actually talking with customers.”

See TimeTrade Workgroup Edition in Action

The debut of TimeTrade’s new edition takes place this week during the co-location of the CRM Evolution 2010 Conference (http://www.CRMevolution2010.com) and SpeechTEK 2010 (http://www.speechtek.com/2010/).

On Monday, Tuesday and Wednesday Aug 2-4, 2010, TimeTrade is giving demonstrations at Booth 102 in the CRM Showcase Exhibits Hall at the Marriott Marquis Hotel in New York’s Times Square. To contact TimeTrade at the show, call Amy Black at 857-544-3666.

About TimeTrade Systems

TimeTrade increases sales and customer satisfaction by making it easy for customers and prospects to connect and converse with the right people inside your company. Our solutions enable real-time, rule-based appointment scheduling across team members, locations, and timeslots to help make the personal connections that drive your business.

For more than a decade, Fortune 500 multinationals, small businesses, government agencies, universities, sales teams, and individuals have chosen TimeTrade to help them better engage, interact with, and satisfy their customers-- across every stage of the customer lifecycle. TimeTrade’s proven CRM solutions deliver bottom-line business results, drive inbound sales, and yield increased customer satisfaction and loyalty. To learn how TimeTrade can help you conduct powerful customer conversations visit us at http://www.timetrade.com.

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