New Poll Confirms “Right to Repair” Bill a Solution In Search of a Problem

Results find 96% of consumers satisfied with work done by independent auto repair shops

BOSTON--()--The Alliance of Automobile Manufacturers today announced the results of the most recent poll to determine the true need for the so-called Right to Repair bill. Commissioned by the Alliance, The Clarus Research Group surveyed 501 Massachusetts residents over the age of 18 who own or regularly use one car that is no longer covered by the original manufacturers warranty to determine if in fact consumers found independent auto repairers unable to complete necessary automobile maintenance and repair work.

The results show that 96% of consumers surveyed were satisfied with the repair and maintenance work done to their cars by independent auto repairers. And contrary to the proponents’ claims that this issue is an epidemic in need of immediate action, only 17% percent of respondents even knew the legislation existed.

The poll found that consumers are overwhelmingly satisfied with repair work completed at independent auto repair shops. 91% of consumers who go to independent auto repair shops said that they have never had a problem getting their car serviced or repaired because the shop couldn't get information or tools from the manufacturer. Additional results show the independent auto repairers are already completing consumers' repair needs.

The poll also confirmed that important role independent repair shops play in the vehicle repair industry. 58% of consumers bring their automobile to an independent auto repair shop post warranty rather than a dealership, while only 26% of consumers bring the car to a dealership for post warranty repair (the remaining answered either they do the work themselves or they did not know).

On Monday, February 8th the Joint Committee on Consumer Protection and Professional Licensure will consider 2 pieces of legislation, H.228 andS.124, the so-called Right to Repair bills. These bills are fully funded and lobbied for by the large auto parts stores such as Napa, Auto Zone, and Midas who want access to information from manufacturers so that they can cheaply reproduce parts overseas. This poll further confirms what legislators across the country and in Washington have known for years: that the so-called “Right to Repair” legislation is a solution in search of a problem.

For more information and survey results visit www.nomassr2r.com or contact PJ Foster at 617-443-9933 x9650.

Contacts

Rasky Baerlein
PJ Foster, 617-443-9933 x9650
pjfoster@rasky.com
or
Auto Alliance
Charles Territo, 202-326-5523

Contacts

Rasky Baerlein
PJ Foster, 617-443-9933 x9650
pjfoster@rasky.com
or
Auto Alliance
Charles Territo, 202-326-5523