Saint Joseph Regional Medical Center Contracts with Best Upon Request to Provide Work-Life Balance for Associates

MISHAWAKA, Ind.--(BUSINESS WIRE)--Associates at Saint Joseph Regional Medical Center’s (SJRMC) new hospital in Mishawaka, Ind., now have access to an on-site concierge service provided by Best Upon Request, a national organization based in Cincinnati. To help reduce the demands and stress of everyday life, more than 2,700 associates at SJRMC may contact the concierges to request errand running, car services, grocery shopping, event planning, information research and more.

“As a healthcare worker, you are usually taking care of someone else. This is a way we can return the favor and take care of our employees.”

“Our associates work very hard, and it’s not always easy to show them how much they are individually valued and appreciated,” said Thomas Reitinger, interim president and CEO. “As a healthcare worker, you are usually taking care of someone else. This is a way we can return the favor and take care of our employees.”

Tillie Hidalgo Lima, president/CEO of Best Upon Request said, “By providing concierge services to SJRMC associates, we’ll be supporting their mission to heal mind, body and spirit. We provide peace of mind and brighten spirits by allowing the associates to focus on what really matters to them.”

About Saint Joseph Regional Medical Center

SJRMC is a not-for-profit, multi-hospital healthcare system located in North Central Indiana and is part of Trinity Health, the fourth largest Catholic health system in the United States, based on operating revenue. Trinity Health defines itself as a Unified Enterprise Ministry® (UEM), and was established on a foundation of these faith-based principles: respect, social justice, compassion, care of the poor and under-served and excellence. For more information, visit www.sjmed.com

About Best Upon Request

Established in 1989, Best Upon Request is a national certified Minority and Women Business Enterprise offering on-site concierge services as a viable and highly utilized employee benefit, and an innovative approach to holistic, patient-focused care. Concierge services are designed to enhance employees’ work/life balance, leading to increased retention, satisfaction and productivity. Best Upon Request was recently awarded the Cincinnati Better Business Bureau’s 2009 Torch Award for Marketplace Ethics.

Visit Best Upon Request online at www.bestuponrequest.com