Integrity Networks, LLC: Local Businesses Get New Technologies without Hefty Capital Expenses

TROY, Mich.--(BUSINESS WIRE)--Midwest wholesale voice and data service provider, Integrity Networks has seen a sizable increase in profits and customers since offering a hosted Cisco voice solution for small and medium-size businesses.

“At the beginning of this year we were approached by a customer requesting a hosted voice solution, so we partnered with 123Net to help us build it”

Looking for ways to help businesses keep current with technology without making hefty capital expenses, Ben Rife, Integrity president and CEO, developed a new hosted Cisco voice offering and turned a traditional capital expense (a phone system purchase) into an operating expense. “At the beginning of this year we were approached by a customer requesting a hosted voice solution, so we partnered with 123Net to help us build it,” said Rife.

Midwest wholesale voice and data service provider, Integrity Networks has seen a sizable increase in profits and customers since offering a hosted Cisco voice solution for small and medium-size businesses.

iSekurity, one of the nation’s largest, most sophisticated fraud detection and resolution companies relied heavily on two-way communications among its customers, satellite offices and headquarters in Washington DC. To her embarrassment, iSekurity CEO Sue Kampe discovered calls coming into the call center were often either missed or the voice quality was poor.

“When you run a business like ours, or any for that matter, you absolutely need clear, reliable communication and we suffered losses because of the poor quality. We were referred to Integrity by Cisco and they came up with a viable, cost-effective solution, resulting in three times better quality. Integrity is a willing and hardworking partner and they went out on a limb to come up with an innovative, viable solution and we are looking to them for other technology support,” said Kampe.

Since offering hosted voice, Integrity averages five new clients per quarter, an achievement Rife attributes in part to the customer benefits. “There’s no upfront capital expense with our VoIP solution. We provide an affordable voice solution and support, all for a flat monthly per phone price. We do away with the confusing telecom billing and iron-clad contracts. It’s not uncommon for us to provide a complete VoIP solution including all hardware and services for less than what our clients are paying for their telecom circuits alone.” said Rife.

About Integrity

Established in 2003, Integrity Networks, LLC is a leading provider of managed services and Cisco Unified Communication Solutions. From its headquarters in Troy, Michigan, Integrity strives to deliver the best voice and data network solutions possible, including hosted voice, managed network, managed backup and managed internet services. For more information visit www.IntegrityNet.net or call 248-247-7200.

About 123Net

With headquarters in Southfield, Michigan, 123Net provides IT services to ISPs, CLECs and other telecommunications companies. 123Net delivers Michigan High Speed Internet Services through its vast and growing optical fiber network with 750 route miles and over 34 nodes spanning across the state of Michigan and is the sole provider of 4G WiMAX wireless network. For more information visit www.123.net.