PreEmptive Solutions Improves Client Software Quality, Satisfaction and Value with Launch of Customer Experience Improvement Program

Program Provides User Experience Feedback to Developers and Business Owners, Connecting Software Usage to Business Outcomes and Impact

LOS ANGELES--()--MICROSOFT PROFESSIONAL DEVELOPERS CONFERENCE

PreEmptive Solutions, the leading provider of solutions to protect, measure, and manage software development investments, today announced the immediate availability of its Customer Experience Improvement Program (CEIP). PreEmptive’s CEIP brings to developers and businesses of any size invaluable user experience feedback previously only available to the largest development organizations.

PreEmptive Solutions CEIP selectively injects software monitoring technology into .NET or Java applications that streams runtime intelligence data to an application analytics managed service. The application analytics portal then provides near real-time usage analytics for developer, product management, and support functions. Extensible privacy and opt-in logic is also included, providing a near turnkey solution.

“Historically, only the wealthiest and largest development organizations could afford the time and resources required to implement an effective customer experience improvement program,” said Gabriel Torok, President of PreEmptive Solutions. “With PreEmptive Solutions CEIP, a direct pipeline into the experiences and impact of software is no longer a privilege reserved solely for the largest development organizations with the deepest pockets.”

“Our clients are commercial software development organizations themselves with some of the most demanding runtime requirements,” said John O'Sullivan, Head of Engineering, InishTech. “PreEmptive’s secure and scalable architecture, injection of both instrumentation and opt-in policies, and cloud-based analytics are purpose-built to implement a cost-effective customer experience improvement program.”

“PreEmptive Solutions will help our development team to more efficiently deliver functionality that is most important to our users and provide me with key business intelligence to maximize our R&D investments,” said John Adams, President of Applied Concepts, Inc.

The PreEmptive Solutions CEIP solution is available immediately with pricing starting at $500 per month. For more information and to request and evaluation of this powerful service, visit www.preemptive.com.

About PreEmptive Solutions

PreEmptive Solutions produces the Dotfuscator and DashO application protection, monitoring and management product families and the Runtime Intelligence Service. With more than 4,000 corporate clients, 40,000 registered installations in 100+ countries and inclusion with Microsoft’s 6,000,000+ Visual Studio seats, PreEmptive Solutions is the clear choice for every organization serious about protecting, measuring and managing their application investments. For more information, visit www.preemptive.com or call +1 440-443-7200.

Contacts

Media First
Jay Roberts, 212-924-2582
jay@mediafirstpr.com

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Contacts

Media First
Jay Roberts, 212-924-2582
jay@mediafirstpr.com