ADDING MULTIMEDIA Coveo Launches Free, Entry-Level Enterprise Search Solution

Coveo Expresso™ Beta Democratizes Search and Sets Standard for Enterprise Search with New Integrated Email Search and Outlook Sidebar

CHICAGO & QUEBEC CITY--(BUSINESS WIRE)--Coveo, a leading provider of enterprise search technology and information access solutions, today announced the launch of a free, entry-level enterprise search solution, Coveo Expresso™ Beta. Coveo’s new solution places the power of enterprise information access in the hands of employees everywhere, at no cost, for up to 50 users, 1M desktop files and email items and 100,000 Intranet documents. Coveo Expresso is available for immediate download at www.coveo.com/expresso.

“Although enterprise search solutions have been available for nearly a decade, most are built on legacy systems that are difficult to implement and have not lived up to the promise of intuitive, secure and comprehensive information access across information silos”

“Although enterprise search solutions have been available for nearly a decade, most are built on legacy systems that are difficult to implement and have not lived up to the promise of intuitive, secure and comprehensive information access across information silos,” said Coveo President and CEO Laurent Simoneau. “We want to re-educate businesses about the ease and simplicity with which enterprise search should work, as our customers can attest. Coveo Expresso does that—and takes enterprise search one step further with ubiquitous access interfaces such as the Coveo Outlook Sidebar or the Desktop Floating Searchbar, which provide guided, faceted search where employees ‘live’—in their email interface or on their PC/laptop. We’ve been testing this feature for a number of months with our current customers and have found it to be one of the biggest boosts to productivity for all employees, regardless of their roles.”

The free download features recent Coveo innovations, including:

• Cross-enterprise Email Search, for 50 email accounts, including PST files and attachments, on desktops and in servers for up to 1 million total items.
• The Coveo Outlook Sidebar, the industry’s first true enterprise search Outlook plug-in, which provides sophisticated features such as conversation folding, related conversations, related people, related attachments, and the ability to search any indexed content without leaving Outlook, as well as the ability to launch advanced search with guided navigation through search facets.
• The Coveo Desktop Floating Searchbar, enabling guided searches without leaving the program in which the user is working.
• Enterprise Desktop Search, including always-on indexing for 50 PCs/laptops.
• Mobile access via BlackBerries for 50 users.

The full-featured Coveo Expresso™ is built on the Coveo Enterprise Search 6.0 platform, and includes a simplified Admin Portal that allows the IT administrator to centrally provision users with one click. The employee can then install or update Coveo Expresso™ to his or her desktop, Outlook and BlackBerry – with one easy click.

“Coveo Expresso will act as a generator and incubator for new features and functionalities,” said Coveo SVP, Products Richard Tessier, “and it includes advanced functionality that many other enterprise search solutions do not offer. We want the IT community to download Expresso, provision it to their users, and tell us what they think about how Expresso works, and how enterprise search can make their lives easier. IT managers can download Coveo Expresso and have it running in less than an hour, without requiring help from consultants or even Coveo services. Three clicks and they’re finished,” said Tessier.

The Coveo Expresso™ Beta starter package is provisioned for 50 users and up to 1 million desktop files and email items as well as 100,000 documents in SharePoint and File shares. Licenses can be expanded at minimal cost to as many as 250 users, 5 million desktop files and email items, and 1 million SharePoint and Fileshare documents, just by typing a new access code. Administrators simply add new email accounts and SharePoint or file share documents within the intuitive administrative interface.

In addition, the same intuitive end-user search experience, based on the Coveo Enterprise Search platform version 6.0, can be expanded to provide secure connectivity and unified information access into additional enterprise content, directly from PCs/laptops, Microsoft Outlook or BlackBerry Smartphone. Among the most popular content sources: Symantec Enterprise Vault, Quest Archive Manager and Lotus Notes for email and email archives, Salesforce.com and Siebel for CRM, OpenText or Documentum for document management, Confluence and Jive wikis, databases and other enterprise systems content, and even voice indexes within multimedia files.

Included at no charge in Coveo Expresso™ Beta are licenses for:

• Indexing 50 PCs/laptops
• Indexing 50 email accounts, including PST files and attachments, on desktops and servers
• 1 million desktop files and email items
• 50,000 file share files
• 50,000 SharePoint files
• 50 mobile users via Coveo BlackBerry Mobile Interface
• 50 Coveo Internet Access Users
• Coveo Outlook Sidebar

About Coveo

Coveo is a leading provider of advanced enterprise search technology and information access solutions, including mobile search solutions, for high performance businesses. The award-winning, Coveo Enterprise Search 6.0 platform, with its always-on central index, powers three approaches to unified search:

Coveo Expresso™ Beta, an entry-level, yet feature rich, downloadable desktop, email and Intranet search solution that is free for up to 50 users and 100,000 documents indexed, and may be expanded cost effectively to up to 250 users, 5 million email and desktop items and 1 million documents in SharePoint and file shares.

Coveo Advanced Search Modules, which are highly configurable and scalable to billions of documents. Coveo Modules enable companies to choose the connectors and access interfaces that best match their business needs, and can be expanded seamlessly over time.

Coveo Advanced Knowledge Access Solutions, also highly configurable and scalable to billions of documents but including features specific to business processes and/or segments, such as Customer Service and Call Center Solutions. Coveo Solutions are configured to reflect unique business processes and requirements. Coveo Solutions also include business intelligence dashboards to help executives stay abreast of company KPIs and critical business issues and processes.

All Coveo Enterprise Search products are characterized by flexibility and configurability, creating the easiest deployments and lowest total cost of ownership, and yet provide sophisticated functionality to foster better customer experiences, and increase sales, productivity and collaboration among knowledge workers. By enabling real-time access to relevant business information, Coveo optimizes business processes for customer service, information publishing, ecommerce, collaboration, investigations and litigation support. Coveo contributes to the success of more than 600 customers globally, including AmerisourceBergen, CA, Deloitte, GEICO, ESPN, Haley & Aldrich, Lockheed Martin, Odyssey America, P&G, Progress Software, PRTM, PricewaterhouseCoopers, Rabobank, SNC-Lavalin, Spencer Stuart, Theodoor Gilissen Bankiers N.V., and the U.S. Navy.

Information and video demos are available at www.coveo.com

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