Azaleos Awarded Patent for Managed Exchange Services Technology

SEATTLE--(BUSINESS WIRE)--Azaleos® Corporation, the managed Microsoft Exchange services company, today announced that it has received a patent from the United States Patent & Trademark Office for the monitoring technology underlying the OneStop remote monitoring and management services for Microsoft Exchange and its related infrastructure. Although recognized for its subject matter expertise in managing Microsoft Exchange, it is Azaleos developed technology that enables the company to provide real-time remote monitoring/management for Exchange systems that reside in customers’ datacenters and guarantee 99.9 percent or better uptime.

“Real-time monitoring and management of Microsoft Exchange and its associated infrastructure can not be effectively accomplished using off-the-shelf tools and technologies”

According to Gartner, Inc., “The externally provided, annuity-based operations and management capabilities offered by remote infrastructure management (RIM) services may increase IT availability and systems performance, and reduce IT deployment risks… As a part of a managed services or outsourcing strategy, remote infrastructure management services allow outsourcing of IT operations, while maintaining control that is unavailable in traditional outsourcing agreements.”¹

“Real-time monitoring and management of Microsoft Exchange and its associated infrastructure can not be effectively accomplished using off-the-shelf tools and technologies,” said Ronald Woan, vice president of engineering for Azaleos. “By developing a sophisticated and secure new method for collecting, analyzing, and acting on health and performance data, Azaleos is able to provide the industry’s most reliable management services for Exchange. This patent further validates Azaleos’ unique focus on developing innovative world-class technology for the software plus services market.”

Azaleos recently merged with Charlotte, NC-based firm M3 Technology Group to secure its position as the market leader in remotely managed services for Microsoft Exchange. Azaleos will be exhibiting this week at the CTIA show in Las Vegas and presenting at the America's Growth Capital Conference adjoining the RSA Show in San Francisco on April 21st.

OneStop Managed Exchange Services

Azaleos OneStop is the most complete and reliable set of remotely managed services for Exchange, Blackberry Enterprise Server, and Active Directory. The Azaleos services model allows customers to keep hardware and data secure on their corporate premise, while outsourcing the monitoring and management headaches and costs. The Azaleos services include:

ViewXchange, real-time monitoring and reporting for Exchange and its associated IT infrastructure
ManageXchange, 24X7 remote command and control for on-premise Exchange environments
MobileXchange, turnkey management and monitoring for the Blackberry Enterprise Server
P rotectXchange, cloud-based anti-virus/anti-spam service
RestoreXchange, dual-site disaster recovery for both dial tone and mail storage restoration
ArchiveXchange, automatic e-mail archiving and storage for Exchange server
ADXchange, remote monitoring and management of Active Directory

For more information on a portion of the patented monitoring and management technology used in Azaleos OneStop services visit: http://www.azaleos.com/uploads/files/SecureXchange_V4_Whitepaper-Final.pdf

About Azaleos

Azaleos Corporation provides 24/7 remotely managed messaging and Active Directory services for enterprises with on-premise installations of Microsoft Exchange Server and Blackberry Enterprise Server. Azaleos OneServer and OneStop Services offer remote monitoring, management, maintenance, and reporting, which enable an organization’s IT staff to focus on strategic technology initiatives. Azaleos solutions can be installed and up and running in less than one day. A Microsoft Gold Certified partner, Azaleos was founded in 2004 and is led by senior executives from Microsoft, IBM, and Lotus. For more information visit www.azaleos.com.

The names of companies and products mentioned herein may be the trademarks of their respective owners.

¹Gartner Inc., “An Overview of the Remote Infrastructure Services Market” by Eric Goodness, 20 August 2008.