Leading Retailer PETCO Selects SuccessFactors to Optimize Performance Across 22,000 Employees

SAN MATEO, Calif.--(BUSINESS WIRE)--SuccessFactors, Inc. (NASDAQ:SFSF), the global leader in on-demand performance and talent management solutions, today announced that PETCO, a leading specialty retailer of premium pet food, supplies and services, has selected the SuccessFactors Performance and Talent Management suite to optimize the performance of its 22,000 associates nationwide. SuccessFactors will help PETCO execute its business strategy by engaging its associates, recognizing high performers and driving a pay-for-performance culture.

“We believe the SuccessFactors solution will provide greater visibility into the key metrics we use to drive performance across our business. We’ll also be able to better spot high-performing associates sooner and nurture those who have the talent and potential to be future leaders at our company.”

With nearly 950 stores across the country, PETCO is a trusted brand for animal lovers. The company understands that passionate, engaged and motivated employees drive higher business performance and customer satisfaction. PETCO turned to SuccessFactors for an integrated solution that would help engage, develop and reward top performers. The company also wanted to unify disparate systems to make informed decisions around compensation and succession planning for key positions.

Better managing performance, goal setting, compensation and succession planning will help PETCO achieve the high-performing workforce it requires to fuel growth and extend its industry leadership. Performance and goal management provide real-time, actionable insight to drive alignment of purpose across the organization. Compensation management ensures employees are recognized for their accomplishments using consistent guideline rules and workflows, while providing management visibility into potential trouble spots and helping to ensure that salary increases, bonuses and other rewards are allocated based on performance. With SuccessFactors’ succession planning solutions, PETCO will more effectively and proactively train and groom employees for future positions in the organization.

“We know that engaged, high-performing associates make for engaged, loyal customers, so we’re pleased to launch this relationship with SuccessFactors,” said Charlie Piscitello, PETCO senior vice president and chief people officer. “We believe the SuccessFactors solution will provide greater visibility into the key metrics we use to drive performance across our business. We’ll also be able to better spot high-performing associates sooner and nurture those who have the talent and potential to be future leaders at our company.”

“SuccessFactors is thrilled to work with PETCO in revolutionizing its workforce,” said Lars Dalgaard, founder, president and chief executive officer of SuccessFactors. “In times of economic uncertainty, retail and other industries are focusing more than ever on their people to drive performance. The approach is sound, as employees are typically both a company’s largest operating expense and its greatest asset. SuccessFactors delivers complete solutions for managing human capital, with immediate and measurable results for companies of all sizes to increase productivity.”

The SuccessFactors Performance and Talent Management Suite, which includes Performance Management, Goal Management, 360 Degree Reviews, Succession Management, Compensation Management, Learning and Development, Recruiting Management, Employee Profile, and Analytics and Reporting applications, creates a company-wide network of information related to employee performance, including skill-sets, interests, career aspirations, ability to relocate, experience, languages spoken and more. By providing deep, real-time, company-wide visibility into such critical performance data, companies are able to make better, more informed decisions about how to promote, recruit, compensate, reward and manage their entire employee base.

About PETCO and the PETCO Foundation

PETCO is a privately held specialty retailer that provides products, services and advice that make it easier for our customers to be great pet parents. We operate nearly 950 stores in all 50 United States and the District of Columbia, as well as a leading pet products and information destination at www.PETCO.com. Our nonprofit organization, the PETCO Foundation (www.petcofoundation.org), has raised more than $44 million since its inception in 1999 to help promote and improve the welfare of companion animals. In conjunction with the foundation, we work with and support more than 5,000 local animal welfare groups across the country to help find homes for nearly 300,000 adoptable animals every year. For more information, visit: http://www.petco.com.

About SuccessFactors, Inc.

SuccessFactors is one of the fastest growing public software companies and the leading provider of on-demand employee performance and talent management solutions. The company enables organizations of every size, and across every industry and geography, to achieve high-performing workforces through goal alignment and execution, talent development and planning, and pay-for-performance initiatives. From 92 customers and approximately 282,000 end users in 2003 to more than 2,140 customers and 4 million end users today, SuccessFactors' solutions are widely deployed across 60 industries in over 185 countries in 22 languages. Founded in 2001 with offices around the world, the company employs more than 700 people, all passionately focused on revolutionizing the future of work. For more information, visit: http://www.successfactors.com.