Monster to Open Customer Service Facility in Florence, South Carolina

MAYNARD, Mass. & FLORENCE, S.C.--(BUSINESS WIRE)--In conjunction with The Florence County Economic Development Partnership and the South Carolina Department of Commerce, Monster® today announced it will open a state-of-art customer service facility in Florence, South Carolina. Monster is the leading global online careers and recruitment resource and flagship brand of Monster Worldwide, Inc. (NASDAQ: MNST).

“Opening the new customer support service center stems from an initiative to bring North American customer support in-house to ensure Monster leads the online recruitment industry in proactive service”

The Florence facility will initially hold approximately 350 new employees, largely focused on the customer service function, with the ability to grow staff over time. The company will begin recruiting for these positions on monster.com in the coming weeks.

“Opening the new customer support service center stems from an initiative to bring North American customer support in-house to ensure Monster leads the online recruitment industry in proactive service,” noted Art O’Donnell, executive vice president, Service, Monster. “Florence is an ideal choice for us because it’s a rapidly developing labor market with the talent we’ll need to bring best-in-class service to our customers.”

“Monster’s decision to locate here is another positive sign that our efforts to enhance the state’s economic soil conditions are paying real dividends when it comes to attracting world-class companies and new job opportunities. We remain committed to continuing to work to better the business climate with meaningful reforms that will encourage growth and allow more businesses to thrive in South Carolina,” said Gov. Mark Sanford.

Joe Taylor, Secretary of Commerce added, “Monster is a preeminent online brand dedicated to promoting job recruitment throughout the world. Their decision to expand in South Carolina is a testament that our state’s business-friendly climate and skilled workforce are again working to attract business and create substantial job opportunities for more South Carolinians. Thanks to the team effort of local and state officials, Florence County and the entire Pee Dee area will benefit from this investment today and in the years ahead.”

O’Donnell continued, “To ensure the best quality service, we are not only building a state-of-the-art call center, we will also deploy rigorous new training and quality tools as well. This presents a win-win for Florence area job seekers who will have access to impressive learning opportunities as well as for our North American customers, who will enjoy the best service in the industry.”

Monster will break ground for its new facility in the coming months and begin area operations in September at a temporary location.

About Monster Worldwide

Monster Worldwide, Inc. (NASDAQ: MNST), parent company of Monster, the premier global online employment solution for more than a decade, strives to inspire people to improve their lives. With a local presence in key markets in North America, Europe, and Asia, Monster works for everyone by connecting employers with quality job seekers at all levels and by providing personalized career advice to consumers globally. Through online media sites and services, Monster delivers vast, highly targeted audiences to advertisers. Monster Worldwide is a member of the S&P 500 index and the NASDAQ 100. To learn more about Monster's industry-leading products and services, visit www.monster.com.

Special Note: Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995: Except for historical information contained herein, the statements made in this release constitute forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements involve certain risks and uncertainties, including statements regarding Monster Worldwide, Inc.'s strategic direction, prospects and future results. Certain factors, including factors outside of Monster Worldwide’s control, may cause actual results to differ materially from those contained in the forward-looking statements, including economic and other conditions in the markets in which Monster Worldwide operates, risks associated with acquisitions, competition, seasonality and the other risks discussed in Monster Worldwide’s Form 10-K and other filings made with the Securities and Exchange Commission, which discussions are incorporated in this release by reference.