CORRECTING and REPLACING Vettro and IRTH Solutions Unveil Integrated Mobile Workforce Applications to Optimize Call Center Operations

NEW YORK & COLUMBUS, Ohio--(BUSINESS WIRE)--First graf, first sentence should read: Vettro (www.vettro.com), the global leader in mobile on-demand business applications, today announced a strategic partnership with IRTH Solutions (www.irth.com), the leading provider of underground asset protection software, to jointly develop and market robust mobile workforce applications for One Call centers serving underground utility operators, excavators, and locators. (sted: XXX serving underground utility operators, excavators, and locators in Arizona).

“Our participation in the Virginia pilot confirmed our belief that mobile applications have tremendous potential to benefit multiple stakeholders in the damage prevention industry, and our integration with IRTH allows us to better serve the underground utilities market.”

The corrected release reads:

VETTRO AND IRTH SOLUTIONS UNVEIL INTEGRATED MOBILE WORKFORCE APPLICATIONS TO OPTIMIZE CALL CENTER OPERATIONS

Vettro’s GPS-Based Work Order Management Mobile Applications for BlackBerry and Motorola Handsets Significantly Enhance IRTH’s One Call Center Software Functionality

Vettro (www.vettro.com), the global leader in mobile on-demand business applications, today announced a strategic partnership with IRTH Solutions (www.irth.com), the leading provider of underground asset protection software, to jointly develop and market robust mobile workforce applications for One Call centers serving underground utility operators, excavators, and locators.

The Vettro 360 core architecture will integrate directly with the IRTH One Call center back-end technology to provide GPS-based electronic white lining, mobile workforce mapping and tracking, as well as end-to-end ticket management. The integration process will be facilitated via standard GPS-enabled Motorola handsets and BlackBerry® smartphones.

“As one of the leading technology providers in the underground utility protection industry, we feel an obligation to champion innovations that will bring about tremendous process improvements for all stakeholders in our space,” said John Pascoe, vice president of sales and marketing for IRTH Solutions (IRTH). “Vettro is a leader in the mobile application arena, and we are pleased to bring its technology and expertise to the One Call industry. We are confident that this partnership will help revolutionize how underground utility protection stakeholders optimize their key business processes.”

As part of the launch, Vettro and IRTH will offer an exclusive “Fast-Track” Program designed to equip One Call centers with robust, cost-effective technology solutions that dramatically improve data flow quality, thus, reducing over-notifications, streamlining workforce dispatch, and improving critical damage prevention metrics for all users that interact with the One Call Center.

“We are excited to be able to make this technology available to Arizona’s stakeholders,” said Sandra Holmes, executive director of Arizona Blue Stake, Inc. “We believe the mobile solution will have a great impact on further improving both the timeliness and quality of information gathered on dig sites, especially in newly developing areas throughout the state where roads and streets are still being constructed and may not even appear yet on the maps.”

Based on a recently published company report, the use of the GPS-based mobile white lining functionality alone reduced the average notification area for locate requests by over 89.42% and eliminated over 8% of outbound locate tickets. The report conservatively estimates a potential cost savings of over $120 million nationally in the damage prevention process through use of the mobile application.

Vettro originally developed the One Call mobile application for use in a ‘proof-of-concept’ project (www.vapilotproject.com) with the Virginia Utility Protection Service (VUPS). They company was able to successfully measure the business impact and ROI of the technology for all involved stakeholders.

“VUPS has supported—if not directly influenced—the nationwide adoption of several best-practices in the damage prevention process,” said Rick Pevarski, CEO of the Virginia Utility Protection Service. “We are extremely pleased with the feedback we’re receiving about Vettro’s application and this partnership is a big step in the right direction for our entire industry.”

“Vettro has long recognized the demand for various types of mobile capabilities within the Utility and Energy sector, but our partnership with IRTH gives us a way to offer a very targeted solution that impacts a business metric specific to this industry,” said Matt Finkelstein, vice president of product management for Vettro. “Our participation in the Virginia pilot confirmed our belief that mobile applications have tremendous potential to benefit multiple stakeholders in the damage prevention industry, and our integration with IRTH allows us to better serve the underground utilities market.”

About Vettro

Vettro is the preferred mobility partner of the Global 2000. The Vettro 360 standards based Software as a Service architecture is designed to rapidly adapt to evolving business requirements and maximize contributions driven from the field workforce. Backed by premier carrier, device, and Independent Software Vendor partners, Vettro's suite of mobile applications keeps field service, IT helpdesk, pickup and delivery, and sales workers productive at over 300 leading enterprises including Bell Mobility, BostonCoach, Carillion, Carey Limousines, Cigna, Clemson University, General Electric, Hologic, Mac-Gray, SuperShuttle, and YRC Worldwide. For more information, visit http://www.vettro.com.

About IRTH Solutions

IRTH Solutions is the leading provider of solutions for protecting underground utilities. Leveraging over a decade of experience and over 250 customers, IRTH Solutions is able to provide reliable, streamlined and affordable solutions. This experience allows IRTH Solutions customers to make intelligent, cost effective and informed decisions in protecting and managing their underground facilities. Every day, IRTH Solution’s products handle millions of transactions and create and manage over 150,000 dig request tickets, more than any other provider in the industry. For more information, visit www.irth.com.

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