LiveVox Secures $7.1 Million in Funding to Accelerate Market Reach and Product Innovation

R&D Bauer Ventures Principal Joins as New Board Member

SAN FRANCISCO--(BUSINESS WIRE)--LiveVox™, an on-demand voice portal company, today announced that it has secured $7.1 million in Series E financing, led by new investor R&D Bauer Ventures, with participation from Bluefish Ventures, Lunsford Capital and individual investors. The funding will help to expand sales channel capacity, accelerate market penetration, and enhance product development and customer service operations. Additionally, C. Douglas Bauer, principal of R&D Bauer Ventures, will join LiveVox’s Board of Directors.

“We are the only hosted provider capable of delivering integrated inbound and outbound voice applications in an all-in-one, completely tailored solution – ultimately resulting in higher productivity at a lower cost for our customers.”

“Employing next generation VoIP capabilities is both necessary and timely,” said Alex Millar, partner, Bluefish Ventures. “LiveVox has made significant investments in broadening its platform over the past couple of years – building the industry’s most flexible, innovative and integrated voice applications solution. LiveVox has what it takes to be a leader in this industry, and we have full confidence in the company’s ability to capitalize on increasing market demand.”

Today, LiveVox boasts a call volume increase of 600 percent over what it was a year ago. The company’s customers include first-party billing, third-party collections and healthcare billing companies, which are all leveraging the cost savings and feature-rich capabilities that LiveVox’s solutions offer.

“This investment underscores our leadership position compared to competitors who cannot offer our level of flexibility and cost savings,” said Louis Summe, CEO of LiveVox. “We are the only hosted provider capable of delivering integrated inbound and outbound voice applications in an all-in-one, completely tailored solution – ultimately resulting in higher productivity at a lower cost for our customers.”

About Bluefish Ventures

Bluefish Ventures I, L.P. is a venture capital firm based in New York City that invests in seed and early-stage Internet and technology companies. Bluefish Ventures targets markets with significant growth potential and specifically companies involved in, but not limited to, Internet infrastructure, enterprise software, wireless applications and power technology. Key criteria when making an investment decision include the strength of the company's management team, the potential size of the company's target market and the competitive advantages the company has versus other industry participants. For more information, please visit www.bluefishventures.com.

About LiveVox

LiveVox™, Inc., an on-demand voice portal company, provides hosted and tailored voice services focused on the collections industry. With proven expertise in the collections industry, LiveVox developed its standards-based solution to help clients increase collections by optimizing agents’ time. As the only tailored on-demand contact center solution, the LiveVox Voice Portal™ fully integrates self service/inbound contact, outbound contact voice applications, agent registration/presence and skills editor with a superior level of account reporting and analysis. LiveVox’s technology enables for extremely rapid deployment and real-time business updates as business priorities change with virtually no change to the existing infrastructure, vs. the lengthy time-frame and disruptions that call centers encounter when dealing with traditional, premise-based hardware and software systems. LiveVox clients experience an average cost-savings of 50% and realize 100%-900% returns on investments through reduced toll-free and fixed T1 costs, improved agent efficiency and pay-as-you-go pricing, with no monthly minimums or up-front costs. For more information, please visit www.livevox.com.

LiveVox, Inc., LiveVox Voice Portal and the LiveVox logo are trademarks or registered trademarks of LiveVox, Inc. All other trademarks are the property of their respective owners.