Ordercatcher Inc. Selects Cantata's Speech Platform For Innovative ''Ordercatcher'' Restaurant and Retail Application

BOSTON--(BUSINESS WIRE)--June 13, 2006--Cantata Technology(TM), the world's leading independent provider of enabling communications technology, announced today that Ordercatcher Inc., a leader in real-world speech applications, has selected Cantata's Brooktrout(R) TR1000(TM) for Microsoft Speech Server to launch its innovative patent pending Ordercatcher(TM) suite of products for the restaurant and retail industries. Ordercatcher(TM) suite of products uses speech technology to streamline the telephone order taking process, allowing restaurants and retail stores to make more efficient use of their employee's time and resources, reducing order time to as little as 30 seconds vs. minutes to take orders manually.

Cantata(TM) was established in 2006 through the combination of Excel Switching Corporation and Brooktrout Technology(R).

“We've been a Microsoft development shop for years and decided to deploy on the Microsoft Speech Server because of its product roadmap and ability to approach small and medium businesses with a name that is recognized”

The Ordercatcher suite of products is available in several specially designed modules, including Ordercatcher Chinese, Ordercatcher Pizza and retail applications for taking and tracking customer placed orders and inventory. Ordercatcher(TM) suite of products allows customers to place any type of telephone based orders using speech recognition. A "quick-hit" menu selection process allows experienced users to complete the order in a just a few seconds, and a new caller can complete their order quickly and accurately in as little as 90 seconds.

Ordercatcher Inc. designed and deployed Ordercatcher(TM) suite of products using the Brooktrout TR1000 for Microsoft Speech Server platform. The Brooktrout TR1000 for Microsoft Speech Server is a high-performance, easy-to-deploy telephony platform designed specially for Microsoft Speech Server. A single, orderable item, the TR1000 for Microsoft Speech Server, includes the TR1000 speech processing board, Brooktrout Telephony Interface Manager (TIM), Windows-certified drivers, configuration tools and a complete suite of management utilities.

"We evaluated several telephony platforms and found that Cantata's Brooktrout TR1000 provided the strongest and most efficient technology for our application needs," said Bob Wild, president of Ordercatcher Inc. "As critical to our decision process was Cantata's focus on customer service and technical support. We made sure that the vendor we chose was committed to this market and would provide a long-term growth path. Cantata came through this process as the clear winner."

Ordercatcher(TM) suite of products contains multi-menu item choices and is easily modified to add the "house specials" for the individual restaurants and chains. Ordercatcher(TM) suite of products can be easily updated for products, pricing and availability on-site by the user. The system is linked to the "order manager" web-site in real time. Each site has real-time access to its orders so a chain can review all of its stores' orders and their movement in the system. Ordercatcher(TM) suite of products uses a special process in dealing with the selection method of items, improving accuracy and order completion satisfaction. This feature also monitors the progress of the customer through the order process. If it detects that the customer has hit a snag Ordercatcher(TM) automatically offers help or immediate access to an operator if desired.

"We've been a Microsoft development shop for years and decided to deploy on the Microsoft Speech Server because of its product roadmap and ability to approach small and medium businesses with a name that is recognized," said Wild. "Our time from concept to market was fast. Using the Brooktrout TR1000 and Microsoft Speech Server, we were able to design and deploy Ordercatcher in a very short time."

"Microsoft Speech Server provides companies like Ordercatcher Inc. with the opportunity to design innovative speech-enabled applications that streamline business processes for greater efficiency and better use of resources," said Clint Patterson, director of product management for Microsoft Speech Server. "Ordercatcher(TM) suite of products is a great example of how speech-driven applications can help businesses and retailers face the challenge of increasing productivity and customer satisfaction while keeping costs down."

About Ordercatcher Inc.

Ordercatcher Inc. was established in 2005 by a group of companies that had a common goal. They gathered into a company a group of thinkers, doers and innovators who are dedicated to develop state-of-the-art "Real World Speech Applications". We are looking forward to the widespread commercial release of our products. We are looking ahead to our accomplishments with the new technologies that are on the horizon.

About Cantata Technology Inc.

Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides enabling communications hardware and software that empowers the creation and delivery of anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that allows service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham, Mass., Cantata maintains multiple locations worldwide in North America, Asia and Europe. For more information visit www.cantata.com

Cantata, Cantata Technology, Brooktrout, TR1000, Brooktrout Technology, and the stylized logo with and without the term Cantata Technology are trademarks of EAS Group, Inc., the parent company of Cantata Technology, Inc or its subsidiaries. All other trademarks mentioned in the above text are the property of their respective holders.