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September 19, 2005 12:53 PM Eastern Time 

DHL Resumes Service to Hurricane Katrina Stricken Areas; The World's Leading Global Express Delivery Company Reopens Service Centers; Begins Daily Flights into Louis Armstrong International Airport

PLANTATION, Fla.--(BUSINESS WIRE)--Sept. 19, 2005--DHL, the world's leading global express delivery and logistics company, announced today that it has resumed operations in the areas devastated by Hurricane Katrina. On Monday September 19, three weeks after Hurricane Katrina made landfall and severely disrupted operations along the Gulf Coast, DHL will be reinitiating service to the impacted areas by opening the DHL Express stations in New Orleans (MSY) and Covington (BXA), Louisiana, which will enable DHL to service customers along the Gulf Coast with the exception of those areas completely inaccessible due to damage and flooding from Hurricane Katrina.

"Although full recovery will take time, we are pleased that residents in the areas stricken by Hurricane Katrina are returning to their homes and businesses much earlier than expected," said Fred Beljaars, Executive Vice President of Operations for DHL. "As a result, DHL is able to bring its local operations back online, resuming service along the Gulf Coast to support customers who depend on DHL for their shipping needs."

“Although full recovery will take time, we are pleased that residents in the areas stricken by Hurricane Katrina are returning to their homes and businesses much earlier than expected”

DHL Express employees in the area have been hard at work restoring the facilities and positioning freight and vehicles in anticipation of the resumption of service today. In addition, DHL has instituted daily inbound and outbound flights from Louis Armstrong International Airport (MSY) in Louisiana in order to provide customers with reliable, expedited service to and from the Gulf Coast. This new daily air express service into Louis Armstrong International Airport will be serviced by a DC-9 aircraft with a payload capacity of over 30,000 pounds.

Following the disaster, DHL implemented operational contingency plans in an effort to speed the recovery process and resume operations as soon as possible, minimizing the impact on customers' shipments. On September 7, DHL began new daily air express service into Baton Rouge, LA with the first air express industry jet aircraft ever to land at Baton Rouge Metropolitan Airport. DHL was the first express delivery company to implement a full cargo operation out of Baton Rouge Metropolitan Airport in order to support customers along the Gulf Coast who previously depended on DHL's New Orleans operation for service. DHL operations will continue in Baton Rouge as scheduled to support the ramp up of operations in the New Orleans and Gulfport areas over the next few weeks.

The DHL Employee Relief Fund has also collected close to $100,000 in donations from DHL colleagues, friend and families in just three weeks. DHL is matching the first $100,000 of contributions to the web site to support DHL Express and DHL Danzas Air & Ocean employees who have lost their homes and possessions in the stricken areas. These proceeds will be distributed to impacted employees based on individual needs as well as to the American Red Cross for additional hurricane relief.

In addition to fundraising efforts, DHL has introduced two new programs to support DHL employees from the devastated areas. In an national program launched last week, over 70 DHL locations will be sponsoring Gulf Coast-area DHL employees and their families by providing each individual family with donations of the items of most need to them, ranging from housewares to clothing, to school supplies and food. Additionally, DHL employees in the Atlanta, Dallas, Houston, and New Orleans areas are providing free, temporary housing to DHL employees and their families who are currently at hotels, shelters or do not have other housing options.

Friends and relatives of DHL employees who wish to contribute to the DHL Employee Relief Fund may do so by logging on to https://onlinebilling.dhl-usa.com/hurricanekatrina/.

About DHL

At DHL, Customer Service is back in shipping. Our mission is to provide the most flexible, personable and enjoyable experience in the shipping industry for our customers.

With annual revenues over $32 billion in 2004, DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source.

DHL offers expertise in express, air and ocean freight, overland transport and logistics solutions, combined with worldwide coverage and an in-depth understanding of local markets. Over 170,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations. Founded in San Francisco in 1969, DHL's international network links more than 220 countries and territories worldwide. For more information on DHL, please visit www.dhl.com.

Contacts

DHL Americas
Jonathan Baker, 954-888-7114
USA.PressOffice@dhl.com
http://www.dhl.com

Company Information Center

DHL RSS feed for DHL

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