"TMC Labs was very impressed with Sendia's Wireless SFA," said Tom Keating, executive technology editor of Customer Inter@ction Solutions(R) magazine. "The Sendia application is the perfect solution because of its elegant design, simple installation and ease of use. And most importantly, it just plain works. As such, we recognize Sendia as a pioneer within the mobile CRM space and deserving of our Editors' Choice award."
“We are honored to receive Customer Inter@ction Solutions magazine's Editors' Choice award for our Sendia Wireless SFA”
"We are honored to receive Customer Inter@ction Solutions magazine's Editors' Choice award for our Sendia Wireless SFA," said Andy DeMari, president and CEO of Sendia. "We're particularly proud of its ability to give salesforce.com CRM users easy, instant, and secure access to their important customer data even when working outside of wireless coverage areas."
About Sendia Wireless SFA
Wireless SFA 2.0 offers salesforce.com subscribers wireless access to relevant, timely salesforce.com information in a reliable handheld solution that is both easy to set up and easy to use. With one-click logging of inbound and outbound e-mail to and from customer contacts, Wireless SFA lets users log a customer interaction into salesforce.com while in motion so they can capture critical information in less time than before. It also offers automatic scheduling of follow-up tasks, speeding workflow and improving the quality of data that is logged into salesforce.com.
For BlackBerry users, Wireless SFA 2.0 provides deep integration with the RIM Address Book. Users can send messages to recipients drawn from salesforce.com Contacts and Leads as well as from the RIM address book, all in the same e-mail. In addition, users can easily share contact information between enterprise messaging environments, such as Microsoft Outlook, Lotus Notes or Novell Groupwise and salesforce.com, right from their mobile device.
Wireless SFA also includes instant sales activity alerts, which relieve users from the burdensome task of manually checking for changes. This allows users to remain focused on selling with the assurance that they will be automatically notified of any new leads, any changes made to their opportunity record by others, and any calendar events or tasks that are about to come due. All alerts are fully configurable according to the mobile user's work style preferences (e.g., pop-ups and/or tune signals).
The new Pipeline Reporting feature in Wireless SFA 2.0 gives a user full visibility into his or her opportunity pipeline at all times. Users may summarize their own opportunities or the opportunities of their sales teams for given sales reporting periods, keeping up-to-the-minute vigilance of sales progress.
Additional new enhancements include Lead to Opportunity conversion, assignment of Leads and Tasks to other users, searches based on record ownership, streamlined mass user deployments, and many other enhancements.
Sendia's Wireless SFA 2.0 application runs on Sendia's Wireless WorkSpace. Wireless WorkSpace is the underlying architecture that provides Wireless SFA users with a highly productive on or offline experience on the wireless handheld. The reliability, manageability and security offered by Wireless WorkSpace, coupled with its superior offline usage model, ensure that users, IT administrators and executive management are all able to derive unique value based on their roles and information requirements.
About Sendia
Sendia Corp. develops and markets software that extends existing enterprise applications to wireless handheld devices such as the BlackBerry(R) Wireless Handheld(TM) and palmOne Treo(TM). Sendia's mission is to make wireless work flawlessly for the business user. The company's Wireless WorkSpace technology provides third-party developers with the tools they need to extend the core functionality of virtually any business application to the handheld. Sendia's advanced mobile application server, centralized management system, development studio, and device-side smart-client enable rapid development, deployment and management of secure wireless applications fully integrated into business back office systems.
Sendia is focused on driving user adoption together with enterprise application vendors, building strong partnerships and OEM relationships with leading vendors such as Siebel, PeopleSoft and salesforce.com. Available in hosted and on-premises editions, Sendia-powered applications are fast, easy to use, and reliable wireless solutions that customers trust to get the job done.
Wireless SFA 2.0 is currently available from Sendia Corp. Call 1-877-SENDIA-1 or send e-mail to info@sendia.com for more information.
To learn more, visit www.sendia.com. With Sendia, wireless works.
About TMC(R)
Celebrating more than 30 years as a leading publisher, Technology Marketing Corp. (TMC(R)) publishes Customer Inter@ction Solutions(R) and INTERNET TELEPHONY(R) magazines, Web portal TMCnet.com, and the online publications SIP(TM), Speech-World(TM), VoIP Developer(TM), WiFI Telephony(TM), WiMAX(TM), Alternative Power(TM) and BiometriTech(TM). TMC(R) is also the first publisher to test new products in its own on-site laboratories, TMC(R) Labs. TMC(R) produces INTERNET TELEPHONY(R) Conference & EXPO, VoIP Developer Conference(TM) and Global Call Center Outsourcing Summit(TM). TMC offers live and online certification programs through TMC University. TMCnet.com publishes more than 14 online newsletters. Visit www.tmcnet.com for details.
Sendia is a registered trademark of Sendia Corp., Santa Monica. Other names used may be trademarks of their respective owners. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Ltd.
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