MYCRM GMBH Introduces a New Connector for Dimdim and SugarCRM
Integration Delivers Easy-to-Use Enterprise Web Conferencing and CRM
CUPERTINO, Calif.--(BUSINESS WIRE)--MYCRM GMBH, an open source and SaaS systems integrator, today announced the availability of a new Connector that enables SugarCRM Inc., the world's leading provider of commercial open source customer relationship management (CRM) software, to integrate with Dimdim, the world’s easiest web conferencing platform. As a result, users have access to enterprise web conferencing and CRM at a fraction of the cost of proprietary offerings. The connector is now available to the SugarCRM and Dimdim communities at Sugarforge.org or from Dimdim.com.
“By integrating Dimdim with SugarCRM, we help provide customers with a seamless way to host Dimdim sessions and conduct CRM functions directly, without needless downloads.”
SugarCRM provides a robust, web-based customer interaction management platform for companies of all sizes. Coupled with Dimdim's web conferencing software, users, developers and partners have access to advanced browser-based collaboration features that allow them to easily and instantly interact with large or small groups across multiple geographies, while simultaneously recording all the activity in their CRM application.
"We are delighted to be collaborating with MYCRM GMBH and Dimdim to provide our customers with the best open source solution for web meetings,” said Paul Oh, vice president of technology alliances at SugarCRM. “Now our users have access to a seamless CRM and web conference solution that requires no software to download for attendees.”
Installation is a one minute click-through process that can be done from the Sugar administration interface. SugarCRM users can instantly start a Dimdim web conference with one click from within SugarCRM. The enhanced version of the connector allows users to change web conference settings, or directly schedule a Dimdim web conference via the Sugar meeting module. Dimdim and SugarCRM both run in the browser so there is no need to install or download separate applications.
“Dimdim’s open source and SaaS strategy continue to focus on democratizing Web conferencing with a platform that is easy to use, open and affordable for everyone,” said DD Ganguly, CEO and co-founder of Dimdim. “By integrating Dimdim with SugarCRM, we help provide customers with a seamless way to host Dimdim sessions and conduct CRM functions directly, without needless downloads.”
The unique combination with SugarCRM's commercial open source CRM software enables corporations, educational institutions, government organizations, non-profits and SMBs to build and maintain more profitable relationships with their customers, suppliers and employees alike.
“We have a proven track record of delivering mission-critical open source and SaaS-based solutions to our customers, so it’s only natural that we implement solutions based on platforms such as SugarCRM and Dimdim,” said Clemens von Dincklage, MYCRM GMBH. “As we strive to be the leading Dimdim and SugarCRM integrator, we continue to develop innovative applications that connect and extend those platforms.”
The connector is available for download now on Sugarforge.com. Click here: http://www.sugarforge.org/projects/condimsug/.
About MYCRM GMBH
MYCRM GMBH is a systems integrator with a proven track record of delivering business value to customers by implementing mission-critical Open Source and SaaS-based solutions.
Dimdim - the world’s easiest web conference - empowers anyone to deliver synchronized live presentations, whiteboards and web pages and share their voice and video over the Internet - with no download required. Dimdim provides open source and cloud-based versions capable of supporting thousands of attendees per meeting and is used by millions worldwide. Use Dimdim to reduce the cost of your existing web conferencing bills, save time, travel and trouble while protecting the planet from harmful carbon emissions. It was recognized by ReadWriteWeb as a top 10 enterprise web products of 2008. Dimdim is backed by the original investors in Skype, Hotmail, and MySQL and is based in Boston, Mass., with offices in New Hampshire, Canada and India.
Sugar CRM is the world’s leading provider of commercial open source customer relationship management (CRM) software. Founded as an open source project in 2004, SugarCRM applications have been downloaded over five million times and currently serve over 500,000 users in 75 languages. Over 4,000 customers have chosen SugarCRM’s On-Site and Cloud Computing services over lock-in based, proprietary alternatives. In the last year, SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise. For more information, call (408) 454-6900 or 1 87 SUGARCRM toll free in the US, email email@example.com, or visit http://www.sugarcrm.com.