More Americans Turn to Technology to Help Evaluate and Access Health Care; Health Literacy Remains a Challenge for Some Consumers

This year’s UnitedHealthcare Consumer Sentiment Survey uncovered Americans’ opinions and preferences about multiple health care topics, including technology trends, health literacy and customer service. The annual survey tracks consumers’ opinions over time, helping to inform the conversation around how to make health care more affordable, accessible and easier to use (Courtesy of UnitedHealthcare).
This year’s UnitedHealthcare Consumer Sentiment Survey uncovered Americans’ opinions and preferences about multiple health care topics, including technology trends, health literacy and customer service. The annual survey tracks consumers’ opinions over time, helping to inform the conversation around how to make health care more affordable, accessible and easier to use (Courtesy of UnitedHealthcare).

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