Calling All Reporters: How do you use new media tools?

September 5, 2008
Middleberg Communications and the Society for New Communications Research have teamed up to try and answer that always vexing question: what do reporters want?

In the way of new media tools, that is.

 The First Annual Middleberg/SNCR Global Survey of Media in the Wired World is a reincarnation of the highly regarded Middleberg-Ross Survey, which PR veteran Don Middleberg previously conducted with Steven Ross, formerly with the Columbia University Graduate School of Journalism.  The survey has always been a valued resource for PR pros, chronicling journalists embrace–or not–of the Internet.

The new study will include an updated online survey as well as detailed case studies based on interviews with journalists from around the world. The research team will examine the effects of new media, social media, and citizen journalism on journalists and journalism.

Journalists and editors of all shapes and stripes are encouraged to take this survey , which should only help professional communicators reach them in the fashion they most prefer.  The survey takes 10 minutes.

Participants will receive a free copy of the executive summary of the survey results and a special discount to attend the 2008 Society for New Communications Research Symposium, which will be held on Friday, November 14, 2008 at the Hotel Marlowe in Cambridge, Mass., where the initial findings will be shared.


The SEC’s Interpretive Guidance on the Use of Company Web Sites: A Reality Check

August 8, 2008

In Business Wire’s response to the Securities and Exchange Commission’s (SEC) Interpretive Guidance release on the use of company web sites, we cite some very real concerns that the commission’s report did not effectively address. From security issues to simultaneity, the release provides no enhancements to the current disclosure model for material news and in fact introduces quite a bit of ambiguity with regards to disclosure.

Today, Reuters did an analysis piece on the issue that’s a good read. This excerpt cites a member of the SEC’s own Advisory Committee on Improvements to Financial Reporting (CIFR) which provided guidance to the SEC for this ruling:

“The advisory committee’s report says its recommendations on increased website usage are “not intended to affect the valuable role that newswires and other news vehicles play in disseminating important company information,” said advisory committee member Edward Nusbaum, chief executive of auditing firm Grant Thornton.

And this, citing a former SEC director who now advises companies on corporate governance:

“The SEC’s report outlining the guidelines says there are “very limited circumstances” where the Internet could be the sole way to disclose information, and urged companies to take additional steps to notify investors. No matter what the rules are, some people will abuse the system, said David Martin, co-chief of the corporate practices division at Covington & Burling LLP and former director of the SEC’s Division of Corporation Finance. “Am I going to say to my clients, ‘Play “Where’s Waldo” with this information?’ No,” said Martin, who advises companies on corporate governance.”

One thing we know for sure, the vast majority of public companies embrace the concept of full and fair disclosure, creating a level playing field for all investors, regardless of their technical sophistication in accessing news. Business Wire provides a secure, trusted platform for both news issuers and recipients. Authenticated content, issued with sub-second simultaneity via patented technology to all market participants, in a variety of formats so that tables and content are rendered properly in each setting.

For each individual issuer to replicate that level of distribution on their own is unrealistic. For end-users such as investor services, content aggregators and news services to accommodate the varying formats and technologies of individual issuers is also simply unrealistic. To say that RSS or Atom feeds do the same thing is naive at best and dangerous to a fair and open market at worse.

Business Wire works with tens of thousands of companies each year to accommodate their specific requirements in the dissemination of material news. Ask any of our professional editors if that process is turnkey. It certainly is not. They coordinate translations, fix formatting problems, catch typos and add keywords which are essential to the sophisticated coding systems/engines powering today’s information platforms.

We work with market regulators, exchanges, news services, content aggregators and a wide range of media to ensure our news feeds are received, parsed and displayed properly. Ask any of our development staff or the staffs of the vital sources of news if that process is turnkey. There is no such thing as “one size fits all” technology that would make the display and use of content work for the different technologies used by the thousands of recipients we accommodate. Our editors and our patented NX network accommodate the varying needs of these sources.

As we’ve moved from ANPA-based content to XHTML-based content, the push towards adoption of wider earnings tables by end-users has been a years-long process. With XBRL mandates on the horizon, Business Wire stands uniquely ready, with the experience and technology, to help issuers and recipients adapt to that reality. Don’t know ANPA, XHTML or XBRL? If you hope to push content out effectively, better start studying.

As for RSS and web postings, they are very important components of effective outreach. But they are just components. For example, Google scrapes sites for news. It doesn’t host news content. So, if you issue your release just after a scrape of your site, there’s going to be a delay in it showing up in Google searches. And if that’s your core method of distribution, you’ve got some unhappy shareholders that didn’t get your news or have to trade based on what external voices are saying about you in those search results.

The sources individuals trust to get their news continues to fragment. The cool thing about Business Wire is we are constantly working with new sources and technologies to ensure our news feeds are included in their offerings. To flip the model and say the onus is now on the individual to seek out and authenticate material news from public companies doesn’t make sense. Individuals already can create their own custom feed of content using RSS and Atom, but they don’t have to do that. They can also rely on their favorite website or investor service to do that for them, simultaneous to what professional investors see.

J. Robert Brown of the legal blog “The Race to the Bottom” has an interesting take on the SEC release as well, calling it a “great disappointment, containing nothing that the average security lawyer doesn’t already know.” The blog discusses how so much of the release’s offerings on a company’s ability to adopt different technologies and procedures for disclosure “depends upon the facts and circumstances.” Ambiguity, not clarity.

Finally, the failure to address the very real security issues that would naturally flow from the sole use of a company web site for disclosure postings is also troubling. This is particularly crucial in light of this week’s headline news about the FBI breaking a major international identity theft ring. On the identity theft case, they show how advanced and adept individuals can be (and how they can network together quickly) to exploit security weaknesses. On the SEC guidance, however, they are silent on the issue. To think that hackers and others won’t attempt to exploit public companies looking for unreleased, pre-posted material news is naive. Just read today’s news headlines to get a glimpse at the creativity of those seeking to gain unfair financial advantage.


Business Wire’s Preliminary Comments on SEC Disclosure Vote

August 1, 2008

We know there has been much discussion in the past day with regards to the SEC’s statement on websites and disclosure. Our press release issued today indicates that before we can issue a detailed response, we are waiting until the SEC’s interpretive guidance is issued.

However, we continue to maintain that simply posting material news on a corporate web site or using blogs does not meet the spirit and intent of Regulation FD because it is neither simultaneous, nor full and fair. It is Business Wire’s belief that this is not what the SEC intended.

As we have stated in the past, the use of web sites as an ancillary means of news dissemination is, in our view, a best practice. However, web posting or blogs alone are not a substitute for secure and simultaneous push delivery of material news to the disclosure media, financial markets, online web portals, aggregators, and the global investing public. Neither does it accomplish the requirements of the major stock exchanges.


Web 2.0 Acronyms Gone Wild: Some Will Stick, More Will Fade

July 14, 2008

JUST as we’re mastering an explanation of SEO (Search Engine Optimization) and its importance to press releases for our clients, an email is forwarded, touting the virtues of DAO, digital asset optimization, as one of the niftiest twists in the Web 2.0 evolution.

In breathless text and two–count ‘em!–videos, DAO is championed as the key strategy for achieving “effective visibility across multiple platforms” for press release videos, graphics and otherAcronyms Gone Wild digital assets.

So does DAO make SEO seem DOA?  Just ask your BW AE for the DL on EON and SNR and find out ASAP!

If you’re getting indigestion from this overdose of alphabet soup, you’re not alone.  Even those of us who make a living trying to keep up are getting nauseous.   Seems like at least once a month, Web 2.0 pontificators invent a new acronym to hang their hats on.    Uh…didn’t we just go through this with the SMPR?

Just this week, a blog post at Video Insider introduced a grand new acronym for our collection:  the iGRP,  Internet Gross Rating Point.   Blogger Todd Sacerdoti introduces a new method of measuring online video viewership. 

Will iGRP catch on?   How about DAO?  Only time will tell.  In the meantime, confusion reigns as we sift through the jargon.

Staking out a new acronym doesn’t automatically imbue its letters with meaning.  Well, maybe if you’re Steven Colbert.   Colbert, star of the Colbert Report, shown most weeknights on Comedy Central, champions truthiness, the modern notion that just because you say or believe something, that makes it true.

The rest of us have to let our acronyms play out.    Sometimes they stick and assume real meaning.   More often, they fade into the rear view mirror.

Business Wire has been doing digital asset optimization since 1998 when we introduced our Smart News Release (we even earned an acronym:  SNR).   To see how we optimize digital assets, check out our news with multimedia.  And for a free education in text optimization, watch our archived webcasts on how to be an SEO hero.


Free Webinars by Business Wire Specialists Offer How-To Press Release Tips

July 8, 2008
Free press release tips available through Business Wire webinars

Free press release tips are available through Business Wire

Interested in press release tips from those who handle thousands of press releases every single workday–a collection of how-to nuggets on optimizing press releases for search and simple lessons on the social web?

Then join us for Business Wire’s free webinar series, attended by thousands of communicators.   New media specialists Malcolm Atherton, Monika Maeckle, Michael Toner, and Maria Van Wambeke will share their collective wisdom in three online events this month.

The free webinars focus on using new and social media tools to turn press releases into cost effective and interactive marketing tools. To learn how to Be An SEO Hero, find your way if you’re Lost in MySpace, or figure out why Your Text Needs a Partner, register for one of these free webinars.

To view archived webinars, check out the Business Wire resource page.


2008 EDGAR, NYSE and NASDAQ Holiday Calendars

July 1, 2008
With the markets closed on Friday in observance of Independence Day in the U.S., here are links to official holiday calendars for 2008. Note that the NYSE and NASDAQ both close early on Thursday, July 3.

Calendar of US Federal Holidays (EDGAR)

NYSE Holiday Calendar

NASDAQ Holiday Calendar


The Knot Makes Case for Hybrid Media At Business Wire Event

June 26, 2008

More than 150 professional communicators gathered at the 3 West Club in Manhattan earlier this week for Business Wire’s panel discussion, “A Social Media Conversation: How PR, IR & Marketing Professionals Can Engage and Participate in the Social Web.”

Peter Himler, President of Publicity Club of New York and founder of Flatiron Communications  moderated the panel which included Melissa Bauer, Senior PR Manager of The Knot, Ryan Block, Editor-in-Chief, Engadget, Josh Cohen, Senior Business Product Manager for Google News, Peter Hershberg, Managing Partner, Reprise Media, Rob Key, CEO & Founder, Converseon, and Jim Nail, Chief Strategy & Marketing Officer, TNS/Cymfony.  PRNewswer did a nice recap and you can also listen to the webcast.

The Knot\'s Interactive Press Releases Deliver Hits and Views

The Knot’s case study in utilizing many of the new tools and strategies discussed seemed to strike a chord with attendees. Bauer’s slidedeck demonstrated in detail how the company uses ALL types of media–from Facebook, video-on-demand and interactive press releases to traditional media pitches and hard copy national and local magazines.

Let’s hear it for hybrid media.  


From IROs to Engineers: Grappling with the Groundswell

June 17, 2008

The Groundswell, by Charlene Li and Josh BernoffLast week I spoke at two panels in California. The topic: new media. At the National Investor Relations Institute Conference in San Diego, my friend Rob Williams at Dell assembled a robust panel on blogging for investor relations officers (IROs).   At the Design Automation Conference two days later in Anaheim, Scott Sandler of Springsoft organized a session for engineers on navigating new media. A 90-minute train ride separated these two disparate audiences, but what struck me besides the glorious California coastline was how both groups are grappling with the Groundswell.

The Groundswell, written by Charlene Li and Josh Bernoff of Forrester Research, is the best book to date written on social media. Rich in case studies, data, and readable prose, the authors decipher the social web’s tools, technologies and tactics in terms that nongeeks can understand. Read this book!

Its most relevant thesis for professional communicators is that people are looking TO EACH OTHER for news and information, rather than to traditional institutions like corporations. While this is no surprise, what distinguishes Li and Bernoff’s work from others is how it convincingly presents Web 2.0 as an opportunity, not a threat.

Is it alot of extra work to understand the Groundswell? You bet. One of the best quotes of the DAC panel was a frustrated marketing exec who groused: “Great, so we’re all publishers…now we have to do that, too!” This marketer longed for the days when a print ad in an engineering trade publication accomplished the task of getting a software firm’s message out.

Is the Groundswell scary?  As Li and Bernoff point out, “It isn’t comfortable at first.”   For IROs and others trained to control the flow of their company’s information to Wall Street and elsewhere, giving up control to gain influence is counter cultural.  And yet the IROs who attended our panel were open to the change.

Many would argue control has always been a delusion–all the more reason to invest in understanding.


Business Wire’s Free Webinars Offer How-To Tips for Press Releases

May 22, 2008

Seems folks just can’t get enough of Business Wire’s monthly webinars. As the social media vanguard embraces Twitter and pushes blogging into the mainstream, I remind myself and new media colleagues that a multitude of the clueless STILL seek basic understanding of the “new rules” for press releases.

Our clients and other issuers of press releases are busy people, with intense competition for their time and attention. Press releases are a small-but-important part of their universe. It’s no wonder, then, that a large percentage of corporate communicators need remedial help in understanding the new tools, technologies and best practices for today’s press release.Be an SEO Hero at one of Business Wire\'s June webinars

As always, we’re here to help. We don’t pretend to be objective since press releases are the very core of our business. We do, however, promise enlightenment and free learning during our weekly webinar sessions, which cover everything from how to optimize your press release for search to a step-by-step lesson on how-to Digg your press releases–and if you even should.

This FREE education is easy-to-access and awaiting your registration. Here’s the schedule:

Wednesday, June 4: Your text needs a partner: Using Multimedia to Drive Press Release Results

Tuesday, June 10: Be an SEO Hero–Optimize Your Press Release for Search

Wednesday, June 18: EON: Enhanced Online News

Friday, June 27, Lost in MySpace?

We hope you’ll join us.


SEC Releases Rule Proposal on the use of Interactive Data (XBRL)

May 15, 2008

Here’s an item from Business Wire’s Michael Becker, VP of Global Disclosure & Reporting Services:

The US Securities and Exchange Commission (SEC) proposed that issuers provide corporate financial statement information to the Commission in interactive data (XBRL) format.

If adopted, the first interactive data provided under the new rules would be made public in early 2009. The remaining companies using U.S. GAAP would provide this disclosure over the following two years. Companies using International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board would provide this disclosure for fiscal periods ending in late 2010.

Additional proposed items:

  • In the initial year of a company’s filing, they would be required to provide single identifiers (tags) for each footnote and schedule but starting in year two of XBRL submission, the company would be required to provide more detailed identifiers for elements within the footnotes themselves.
  • XBRL documents would be submitted in addition to the official ASCII or HTML filing and then filed at the same time. The only exception to this rule is that the first time a company submits in XBRL format and the first time they provide detailed tagging of the footnotes, the company would be allowed a 30 day grace period after the traditional filing during which they could submit the XBRL documents.
  • Companies also would be required to post this information on their websites.

Business Wire is the only newswire service with in-house XBRL expertise and is prepared to help your company transition to XBRL reporting quickly and easily. Our EarningsDirect service is a simple, non-technical method for tagging EDGAR filings and earnings news releases in XBRL format.

The process couldn’t be easier; we convert the data to XBRL for you. Analysts, investors and the financial media receive your financials in XBRL format with a special PDF file, the Interactive Financial Statement (IFS). The IFS allows users to quickly understand, via detailed TagTips, how your financials have been tagged in XBRL. The IFS also contains the raw XBRL required for market participants to analyze the data in real time.